{"id":14328,"date":"2024-06-24T12:46:13","date_gmt":"2024-06-24T04:46:13","guid":{"rendered":"https:\/\/lahatgroup.com\/?p=14328"},"modified":"2024-06-24T17:09:09","modified_gmt":"2024-06-24T09:09:09","slug":"managing-workplace-conflicts-best-practices-for-hr-professionals","status":"publish","type":"post","link":"https:\/\/lahatgroup.com\/ko\/hr-%ec%a0%84%eb%ac%b8%ea%b0%80%eb%a5%bc-%ec%9c%84%ed%95%9c-%ec%a7%81%ec%9e%a5-%eb%82%b4-%ea%b0%88%eb%93%b1-%ea%b4%80%eb%a6%ac-%eb%aa%a8%eb%b2%94-%ec%82%ac%eb%a1%80\/","title":{"rendered":"HR \uc804\ubb38\uac00\ub97c \uc704\ud55c \uc9c1\uc7a5 \ub0b4 \uac08\ub4f1 \uad00\ub9ac \ubaa8\ubc94 \uc0ac\ub840"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Managing\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\uac08\ub4f1\uc740 \ud53c\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>

\uc5b4\ub290 \uc9c1\uc7a5\uc5d0\uc11c\ub098 \uc9c1\uc6d0\ub4e4 \uac04\uc5d0\ub294 \ub54c\ub54c\ub85c \uc758\uacac \ucda9\ub3cc\uc774 \ubc1c\uc0dd\ud560 \uc218\ubc16\uc5d0 \uc5c6\uc2b5\ub2c8\ub2e4. \uc9c1\uc7a5 \ub0b4 \uac08\ub4f1\uc740 \uc131\uaca9 \ucc28\uc774, \ud574\uc57c \ud560 \uc77c\uacfc \ud574\uc57c \ud560 \uc77c\uc5d0 \ub300\ud55c \uc624\ud574, \uac1c\uc778\uc801\uc778 \uad00\uacc4\uc758 \uc5bd\ud798 \ub4f1 \ub2e4\uc591\ud55c \uc6d0\uc778\uc73c\ub85c \uc778\ud574 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\ub9c8\uc774\uc5b4\uc2a4-\ube0c\ub9ad\uc2a4 \uc720\ud615 \ud45c\uc2dc \ud3c9\uac00\uc758 \ubc1c\ud589\uc0ac\uc778 CPP\uc5d0 \ub530\ub974\uba74, \ubbf8\uad6d \uc9c1\uc6d0\uc758 85%\uac00 \uc9c1\uc7a5\uc5d0\uc11c \uc5b4\ub5a4 \ud615\ud0dc\uc758 \uac08\ub4f1\uc744 \uacbd\ud5d8\ud55c \uc801\uc774 \uc788\ub2e4\uace0 \uc778\uc815\ud588\uc2b5\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Managing\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ub9ce\uc740 \uc0ac\ub78c\ub4e4\uc740 \uc5b4\ub290 \uc815\ub3c4\uc758 \uac08\ub4f1\uc740 \uc870\uc9c1\uc5d0 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc9c0\ub098\uce5c \uac08\ub4f1\uc740 \ud2b9\ud788 \ud574\uacb0\ud558\uc9c0 \uc54a\uace0 \ubc29\uce58\ud558\uac70\ub098 \uc798\ubabb \ucc98\ub9ac\ud560 \uacbd\uc6b0 \uc720\ub3c5\ud55c \ubb38\ud654, \uc0dd\uc0b0\uc131 \uc800\ud558, \uc5c5\ubb34 \uc870\ud654 \uc800\ud574\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\"\uc774\ub294 \uc870\uc9c1\uc5d0 \uc5c4\uccad\ub09c \ub0ad\ube44\uc785\ub2c8\ub2e4.\"\ub77c\uace0 VitalSmarts\uc758 \uacf5\ub3d9 \ucc3d\ub9bd\uc790\uc774\uc790 '\uc911\uc694\ud55c \ub300\ud654(Crucial Conversations)'\uc758 \uacf5\ub3d9 \uc800\uc790\uc778 \uc870\uc149 \uadf8\ub808\ub2c8\ub294 \ub9d0\ud569\ub2c8\ub2e4: \uc911\uc694\ud55c \ub300\ud654\ub97c \uc704\ud55c \ub3c4\uad6c'\uc758 \uc800\uc790\uc774\uc790 \uc778\uc801 \uc790\uc6d0 \uad00\ub9ac \ud559\ud68c(Society for Human Resource Management) \uae30\uc0ac\uc5d0\uc11c \uc778\uc6a9\ud55c \uc870\uc149 \uadf8\ub808\ub2c8\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ub9d0\ud569\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\ub530\ub77c\uc11c \uc9c1\uc7a5 \ub0b4 \uac08\ub4f1\uc744 \uad00\ub9ac\ud558\ub294 \uac83\uc740 HR \uc804\ubb38\uac00\uc5d0\uac8c \ubc18\ub4dc\uc2dc \ud544\uc694\ud55c \ud575\uc2ec \uae30\uc220\uc785\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc870\uc9c1\uc744 \uc704\ud0dc\ub86d\uac8c \ud558\uac70\ub098 \ub9ce\uc740 \ud63c\ub780\uc5d0\uc11c \uad6c\ud560 \uc218 \uc788\ub294 \ubd84\uc7c1\uc744 \uc911\uc7ac\ud558\uace0 \ud574\uacb0\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \uc9c1\uc6d0\uc744 \uad00\ub9ac\ud558\uace0 \uc720\uc9c0\ud558\ub294 \uc5c5\ubb34\ub97c \ub2f4\ub2f9\ud558\ub294 \uc0ac\ub78c\uc73c\ub85c\uc11c \uc801\uc808\ud55c \uc804\ub7b5\uacfc \uae30\uc220\uc744 \uac16\ucd94\uace0 \uc801\uc2dc\uc5d0 \ud6a8\uacfc\uc801\uc778 \ubc29\uc2dd\uc73c\ub85c \uac08\ub4f1\uc744 \uc885\uc2dd\uc2dc\ud0a4\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\ub530\ub77c\uc11c \uc800\uc790\ub294 \ub2e4\uc591\ud55c \ucd9c\ucc98\uc5d0\uc11c \uc778\uc6a9\ud55c HR \uc804\ubb38\uac00\uc758 \uc778\uc0ac\uc774\ud2b8\uc640 \ud568\uaed8 \uc9c1\uc7a5 \ub0b4 \uac08\ub4f1\uc744 \ud574\uacb0\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \uba87 \uac00\uc9c0 \ub2e8\uacc4\ub97c \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. \uc870\uc18d\ud55c \ucda9\ub3cc \ud574\uacb0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\uac08\ub4f1\uc774 \ubc1c\uc0dd\ud558\uba74 HR\uc740 \uc989\uc2dc \uac1c\uc785\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

\uc778\uc801\uc790\uc6d0\uad00\ub9ac\ud559\ud68c\uc5d0 \ub530\ub974\uba74, \uc0ac\uc18c\ud55c \uc758\uacac \ubd88\uc77c\uce58\ub4e0 \ud070 \ucda9\ub3cc\uc774\ub4e0 \uac08\ub4f1\uc774 \ubc1c\uc0dd\ud588\uc744 \ub54c \uae30\ub2e4\ub9ac\ub294 \uac83\uc740 \"\uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uacfc \ucc38\uc5ec<\/a>\u00a0\ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0 \ub17c\uc758\ud558\ub294 \ub370 \uac78\ub9ac\ub294 \uc2dc\uac04\uc774 \uc9e7\uc544\uc57c \ud55c\ub2e4\ub294 \uac83\uacfc \uc0c1\uad00\uad00\uacc4\uac00 \uc788\uc2b5\ub2c8\ub2e4.\"<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Explaining\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2. \ucee4\ubba4\ub2c8\ucf00\uc774\uc158<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\uc9c1\uc7a5 \ub0b4 \uac08\ub4f1\uc744 \ud574\uacb0\ud558\uae30 \uc704\ud574\uc11c\ub294 \uc778\uc0ac\ud300\uc5d0\uc11c \uc801\uc808\ud558\uace0 \ud3b8\uacac \uc5c6\ub294 \uc870\uc0ac\ub97c \ud1b5\ud574 \ubb38\uc81c\uc758 \uadfc\ubcf8 \uc6d0\uc778\uc744 \ud30c\uc545\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \uc88b\uc2b5\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\ud3ec\ube0c\uc2a4 \uc778\uc801\uc790\uc6d0\uc704\uc6d0\ud68c \uc704\uc6d0\uc774\uae30\ub3c4 \ud55c Cloudreach\uc758 HR \uc804\ubb38\uac00\uc778 \uc5d0\ubc18 \ub77c\uc2dc\ud130\uc5d0\uac8c \uc788\uc5b4 \ubb38\uc81c\uc758 \ub2f9\uc0ac\uc790\uc640\uc758 \ub9cc\ub0a8\uc740 \ud544\uc218\uc785\ub2c8\ub2e4. Forbes\uc758 HR \uc804\ubb38\uac00\uac00 \uc9c1\uc7a5 \ub0b4 \uac08\ub4f1\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \ud574\uacb0\ud560 \uc218 \uc788\ub294 14\uac00\uc9c0 \ubc29\ubc95, <\/em>\uc5d0 \ub530\ub974\uba74 HR \uc804\ubb38\uac00\ub294 \uc5f4\ub9b0 \ub9c8\uc74c\uc744 \uac00\uc9c0\uace0 \uac01 \uc0c1\ud669\uc5d0 \ub300\ud574 \uadc0\ub97c \uae30\uc6b8\uc5ec\uc57c \ud569\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\uadf8\ub7fc\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0 \uc778\uc0ac \ub2f4\ub2f9\uc790\ub294 \uc9c1\uc6d0 \uac04 \uc911\uc7ac\uc5d0 \ub098\uc124 \ub54c \ubd88\uc774\uc775\uc5d0 \ub300\ud55c \ub450\ub824\uc6c0 \uc5c6\uc774 \uc790\uc720\ub86d\uac8c \uace0\ucda9\uc744 \ud45c\ud604\ud558\uba74\uc11c\ub3c4 \uc11c\ub85c\ub97c \ucd5c\ub300\ud55c \uc874\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud68c\uc758\uc758 \uae30\ubcf8 \uaddc\uce59\uc744 \uc815\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. \uc0c1\ud638 \ud574\uacb0 \uc7a5\ub824 <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ubb3c\ub860 \uc778\uc0ac\ud300\uc740 \ud574\uacb0\ucc45\uc744 \uace0\ubbfc\ud558\ub294 \ub370 \ubd80\ub2f4\uc744 \ub290\ub084 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \uce21\uba74\uc744 \ud30c\uc545\ud558\ub294 \uac83\uc774 \uc911\uc694\ud558\uba70, \uc77c\ub2e8 \uc9c1\uc6d0\uc774 \ub204\uad70\uac00 \uc790\uc2e0\uc758 \uace0\ucda9\uc744 \uacbd\uccad\ud558\uace0 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc5d0 \uc548\ub3c4\uac10\uc744 \ub290\ub080\ub2e4\uba74 HR\uc740 \uac00\ub2a5\ud55c \ud574\uacb0\ucc45\uc744 \uc2a4\uc2a4\ub85c \uc0dd\uac01\ud574 \ubcfc \uc218 \uc788\ub3c4\ub85d \uaca9\ub824\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\uac08\ub4f1 \ud574\uacb0\uc774 \ud56d\uc0c1 \ud55c \ubc88\uc5d0 \ub05d\ub098\ub294 \uac83\uc740 \uc544\ub2c8\ub77c\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\ub3c4 \uc911\uc694\ud569\ub2c8\ub2e4. HR\uc740 \ub2f9\uc0ac\uc790\ub4e4\uc758 \uacf5\ud1b5\uc810\uc744 \ucc3e\uc544\uc57c\ub9cc \ubb38\uc81c\uac00 \ud574\uacb0\ub420 \uc218 \uc788\uc73c\uba70, \uc774 \uacbd\uc6b0 \uc9d5\ubc8c\uc801\uc774\uace0 \ubcf4\ubcf5\uc801\uc778 \uc870\uce58\ubcf4\ub2e4\ub294 \uae0d\uc815\uc801\uc778 \uc870\uce58\ub97c \uc81c\uc548\ud560 \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

\ub374\ubc84 \uacf5\ub9bd\ud559\uad50\uc758 \uc170\ub9ac \ub9c8\ud2f4\uc5d0\uac8c HR\uc758 \uc5ed\ud560\uc740 \uac08\ub4f1\uc744 \uacaa\uace0 \uc788\ub294 \uc9c1\uc6d0\ub4e4\uacfc \ud568\uaed8 \uc0ac\ub78c\uc774 \uc544\ub2cc \ubb38\uc81c\uc5d0 \ucd08\uc810\uc744 \ub9de\ucd98 \uc774\ud574\uad00\uacc4\uc5d0 \uae30\ubc18\ud55c \ud574\uacb0\ucc45\uc744 \ubaa8\uc0c9\ud558\ub3c4\ub85d \ub3d5\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>

\u00a0<\/p>

\"HR\uc740 \uac01 \uc9c1\uc6d0\uc744 \uac1c\ubcc4\uc801\uc73c\ub85c \ub9cc\ub098 \uac08\ub4f1\uc744 \uc774\ud574\ud558\uace0, \uac01 \uc9c1\uc6d0\uc758 \ud544\uc694\uc640 \uc695\uad6c, \ud574\uacb0\ucc45\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \uac01\uc790\uac00 \ubb34\uc5c7\uc744 \ud560 \uc758\ud5a5\uc774 \uc788\ub294\uc9c0 \ud30c\uc545\ud574\uc57c \ud569\ub2c8\ub2e4. \uac08\ub4f1\uc744 \uacaa\uace0 \uc788\ub294 \uc9c1\uc6d0\ub4e4\uc774 \uc2a4\uc2a4\ub85c \ud574\uacb0\ucc45\uc744 \uc81c\uc2dc\ud560 \ub54c \uc131\uacf5\uc801\uc778 \ud574\uacb0\uc774 \uc774\ub8e8\uc5b4\uc9d1\ub2c8\ub2e4.\"\ub77c\uace0 \ub9c8\ud2f4\uc740 \ud3ec\ube0c\uc2a4 \uae30\uc0ac\uc5d0\uc11c \ub9d0\ud55c \uac83\uc73c\ub85c \uc778\uc6a9\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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4. \uc9c4\ud589 \uc0c1\ud669 \ubaa8\ub2c8\ud130\ub9c1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5. Prevent the same problem from happening again<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Council, F. H. R. (2018, April 10). 14 Ways HR Professionals Can solve workplace Conflict Efficiently.<\/em> Forbes<\/em>.<\/p>

https:\/\/www.forbes.com\/sites\/forbeshumanresourcescouncil\/2018\/04\/10\/14-ways-hr-professionals-can-solve-workplace-conflict-efficiently\/?sh=7ec06c901250<\/em><\/a><\/p>

Ardila, C. (2023, December 8). 9 Tips for HR to Manage Conflict in the Workplace<\/em>.<\/p>

BizLibrary. https:\/\/bizlibrary.com\/blog\/leadership\/hr-manage-workplace-conflict\/<\/em><\/a><\/p>

De Luca, R. (n.d.). How to handle conflict resolution in the workplace like a pro<\/em>. https:\/\/www.bamboohr.com\/blog\/conflict-resolution-in-workplace<\/em><\/a><\/p>

Kuligowski, K. (2023, November 20). Workplace conflicts? 5 tips to Improve communication<\/em>. Business News Daily. https:\/\/www.businessnewsdaily.com\/8766-resolving-workplace-conflicts.html<\/p>

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JOB STORY – LAHAT GROUP – \ub77c\ud56b\uadf8\ub8f9<\/a><\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Conflicts are inevitable. This is especially true in any workplace, as employees are bound to have disagreements from time to time. Workplace conflicts can arise from a variety of sources, including but not limited to differences in personality, misunderstandings over wants and dos, or even tangles in personal relationships. According to CPP Inc., the publisher […]<\/p>","protected":false},"author":1,"featured_media":14330,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[75],"tags":[91,97],"class_list":["post-14328","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-lahat-jobs","tag-lahat-news"],"yoast_head":"\nManaging Workplace Conflicts: Best Practices for HR Professionals - 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